All provisional reservations and requests are held for 14 days only, before we require a 10% nonrefundable deposit to confirm the reservation, otherwise the booking will expire and be released from our reservation system.
Final payment is on the original invoice and must be received at Aruba Mara Camp & Safaris at 8 weeks prior to travel. No guest may travel unless we have received full pre-payment.
Our standard booking conditions, detailed in the information of our web site apply to all travel arrangements. If you need a copy of these please advise and we can email this to you.
Our booking conditions apply to all travel arrangements with us. Our cancellation policies are as follows:
10% non refundable deposit Cancellation from 45 or more days prior to date of travel will incur a 10% fee of total cost of safari Cancellation within 44 – 20 days prior to date of travel will incur a 25% fee of total cost of safari Cancellation within 19 - 5 days prior to date of travel will incur a 50% fee of total cost of safari Cancellation within 4 days or less, as well as no shows will incur a 100% cancellation fee of the safari / program will be forfeited to include handling fees and liquidated damages Most safari camps and lodges include two game activities a day in their tariff, which usually take place in the morning and the afternoon. If guests want more activities a day, we suggest they book a private vehicle and guide for part or their entire safari. The service does cost extra.
* Visas are your responsibility. If you have any queries about obtaining visas please contact us
* Baggage on air transfers is restricted to a maximum of 20kg per person in a soft bag (including camera equipment and carry on baggage) unless special arrangements can be made, at an extra cost. Excess luggage not pre-booked can result in additional extra costs to the guests and delays in getting the bags on site.
* National Parks and Conservation Fees may be subject to change and Aruba Mara Camp & Safaris cannot be held liable for unexpected changes to Park Fees, and Government Tarrifs
Roads in the bush are rough and bumpy, we occasionally travel "off road" and injuries can occur. Aruba Mara Camp & Safaris, their staff members, associates or agents cannot be held liable for any accidents or any damages! Most places booked for travel are in wild and remote parts of Africa with dangerous wildlife and often harsh terrain; hence you will be exposed to potentially hazardous activities. Aruba Mara Camp & Safaris, its associates, partners and staff will not be held liable for any injury, loss of life or damage whatsoever during and after the travel arrangements.
Most of our guides and staff are keen photographers and to enhance your experiences and enjoyment, photographs may be taken of your safari and some of which may be used for promotional purposes.
Aruba Mara Camp & Safaris and its partners reserve the right to use these images without the consent of any one appearing in the images or photographs; however you can be guaranteed that no photographs of a compromising nature will be used for such purposes.
Whilst we are committed in ensuring that your travel arrangements remain according to plan, Aruba Mara Camp & Safaris and its partners and associates may alter, cancel or change travel arrangements at anytime without your approval or notice should they feel it justified in the interest of safety, enjoyment and practical purposes for any of its guests or clients.
It is assumed that the deposit payment and your final amount paid is because you have agreed to the terms and conditions set out by Aruba Mara Camp & Safaris, its associates and related companies and partners and thereby will not hold liable any claim against any person or organization as a result of any changes, cancellations, damage to one’s property, injury, death and any other unforeseen occurrences whether it is due to negligence by one or more of our staff or any company. Therefore, you have indemnified the various organizations and individuals aforementioned in any such events.
Aruba Mara Camp & Safaris
Gerda Simon Aruba Mara Camp & Safaris Postbox 727 20500 Narok, Kenya